Terms of Use

Effective Date: October 7, 2026

Welcome to Gossurel, an online shopping platform dedicated to offering practical and engaging pet products through our Outdoor, Daily Essentials, and Fun Puzzle collections.

These Terms of Use establish the rules and conditions governing access to and use of the Gossurel website, including its associated online services and digital features (collectively referred to as the "Site"). The Site is operated by the registered business entity identified in Section 16. Purchases made through our store are additionally subject to our separate Terms of Purchase and other applicable store policies.

By accessing, browsing, registering an account, or using our Site, you agree to comply with these Terms of Use. If you do not agree with any provision, please discontinue using the Site.

1. Accuracy of Customer Information

When using our website, creating an account, or submitting an order, you agree to provide truthful, complete, and up-to-date information.

This includes personal contact details, billing information, shipping addresses, and other information necessary for processing transactions or providing customer support.

You are responsible for reviewing and updating your information whenever changes occur to help prevent order errors, delivery issues, or communication difficulties.

2. Privacy & Information Handling

Gossurel values the privacy of its customers and is committed to handling personal information responsibly.

Our collection, processing, storage, and disclosure of personal information are described in our separate Privacy Policy.

When you interact with our website, submit inquiries, or communicate with our customer support team, your information may be processed for legitimate operational purposes in accordance with that policy and applicable data protection laws.

We encourage all visitors to review our Privacy Policy to better understand how their information is managed.

3. Intellectual Property & Acceptable Website Use

All content displayed on the Gossurel website, including product images, written descriptions, graphics, logos, website layouts, and other creative materials, is owned by or licensed to Gossurel or its operating entity unless otherwise stated.

Such materials may be protected by applicable copyright, trademark, and intellectual property regulations.

We grant visitors a limited, revocable, non-exclusive, and non-transferable right to access and use the Site for personal shopping and other lawful, non-commercial purposes.

Without prior written authorization, users must not:

  • Reproduce, distribute, modify, or commercially exploit website content, product photographs, or brand materials without permission.
  • Copy or imitate substantial portions of our website design, structure, or content for unauthorized commercial purposes.
  • Upload or transmit malicious software, viruses, harmful code, or other materials intended to disrupt website functionality.
  • Use unauthorized automated tools, scraping programs, or data extraction systems to collect product information, customer details, or other website data.
  • Engage in activities that interfere with the Site's normal operation or place excessive demands on our servers and technical infrastructure.

Gossurel reserves the right to restrict access, suspend accounts, or take appropriate action when users violate these conditions or applicable laws.

4. Customer Reviews & Submitted Content

Customers may have opportunities to submit product reviews, feedback, photographs, or other content relating to their experiences with Gossurel products.

By submitting content, you confirm that you have the necessary rights to share the material and that it does not violate applicable laws or the rights of other individuals or organizations.

Submitted materials must not contain fraudulent statements, defamatory language, abusive content, unlawful material, or unauthorized copyrighted works.

You must not impersonate another individual or intentionally submit misleading identity or contact information.

By voluntarily publishing content on our Site, you grant Gossurel a non-exclusive, worldwide, royalty-free license to reproduce, display, adapt, and distribute that content for purposes related to operating, maintaining, and promoting our business, subject to applicable law.

5. External Websites & Third-Party Services

Our website may contain links to independent websites, payment services, logistics providers, or other third-party platforms.

These external services operate under their own terms, policies, and privacy practices. Gossurel does not control their content, availability, or independent business operations.

We encourage users to review the relevant terms and privacy policies before interacting with third-party websites.

Gossurel is not responsible for the independent actions or practices of external service providers, except where responsibility is imposed by applicable law.

6. Website Warranty Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE GOSSUREL WEBSITE AND ITS ASSOCIATED ONLINE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

WE DO NOT GUARANTEE THAT THE SITE WILL OPERATE WITHOUT INTERRUPTION, TECHNICAL ERRORS, SOFTWARE DEFECTS, OR TEMPORARY SERVICE DISRUPTIONS.

EXCEPT WHERE EXPRESSLY REQUIRED BY LAW, GOSSUREL DISCLAIMS IMPLIED WARRANTIES RELATING TO WEBSITE FUNCTIONALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

NOTHING IN THIS SECTION LIMITS ANY STATUTORY WARRANTIES OR CONSUMER RIGHTS THAT CANNOT LAWFULLY BE EXCLUDED.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GOSSUREL, ITS OPERATING ENTITY, EMPLOYEES, REPRESENTATIVES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM:

  • (a) Temporary website interruptions, technical failures, or service unavailability.
  • (b) The purchase or use of products from our Outdoor, Daily Essentials, or Fun Puzzle collections, to the extent such liability may lawfully be limited.
  • (c) Unauthorized access or security incidents occurring beyond our reasonable control.
  • (d) Internet connectivity issues, transmission failures, or disruptions involving external service providers.

NOTHING IN THESE TERMS EXCLUDES OR RESTRICTS LIABILITY FOR FRAUD, PERSONAL INJURY, DEFECTIVE PRODUCTS, OR OTHER MATTERS TO THE EXTENT SUCH LIABILITY CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

8. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Gossurel, its operating entity, and authorized representatives against reasonable third-party claims, liabilities, damages, and legal expenses arising directly from:

  • Your material violation of these Terms of Use.
  • Fraudulent or unlawful activities conducted through our website.
  • Unauthorized use of another party's intellectual property or legally protected information.

This provision applies only to the extent that such obligations are legally enforceable.

9. Electronic Communications & Notices

By using our website or contacting our customer service team electronically, you acknowledge that certain communications may be delivered through digital channels.

These communications may include order confirmations, shipping notifications, customer service responses, policy updates, and other relevant notices.

Where permitted by applicable law, electronic communications may satisfy legal requirements for written notices or disclosures.

Marketing communications will remain subject to applicable consent and unsubscribe requirements.

10. Copyright Complaints & Intellectual Property Claims

Gossurel respects the intellectual property rights of creators, businesses, and other rights holders.

If you believe that content displayed on our website infringes your copyrighted material, please submit a written notification to our customer support team containing:

  • Your physical signature or a valid electronic signature.
  • Identification of the copyrighted material that you believe has been infringed.
  • The specific website URL or location where the disputed material appears.
  • Your contact information, including your name, email address, telephone number, and mailing address.
  • A statement explaining your good-faith belief that the disputed use has not been authorized by the copyright owner, an authorized representative, or applicable law.

Our team will review properly submitted complaints and take appropriate action where necessary.

11. Events Beyond Reasonable Control

Gossurel shall not be held responsible for delays or failures in performing obligations under these Terms when such circumstances result from events beyond our reasonable control, to the extent permitted by applicable law.

Such events may include natural disasters, severe weather, public health emergencies, labor disputes, transportation interruptions, government restrictions, or significant disruptions to international supply chains.

We will make reasonable efforts to address operational interruptions and resume affected services when circumstances permit.

This provision does not override mandatory consumer rights or legal obligations.

12. Ownership & Risk During Delivery

Ownership and risk of loss for products purchased through Gossurel will be determined according to the applicable purchase agreement, shipping arrangements, and relevant consumer protection laws.

Where required by law, responsibility for goods remains with the seller until the products have been delivered to the customer or another authorized recipient.

For additional information about shipping procedures and delivery responsibilities, please refer to our Shipping Policy.

13. Governing Law & Dispute Resolution

These Terms and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable laws.

Because we provide products to customers in multiple jurisdictions, you may also benefit from mandatory consumer protection rights provided by the laws of your country, state, province, or region of residence.

14. Severability & Assignment

If any provision of these Terms of Use is determined by a competent court or authority to be invalid, unlawful, or unenforceable, the affected provision shall be modified or separated to the minimum extent necessary.

The remaining provisions will continue to remain valid and enforceable.

Users may not transfer their rights or obligations under these Terms without prior written permission where such restrictions are legally permitted.

Gossurel may transfer or delegate its contractual rights and obligations when permitted by applicable law, provided that such arrangements do not unlawfully reduce customer protections.

15. Entire Agreement

These Terms of Use, together with our Terms of Purchase, Privacy Policy, Shipping Policy, Return & Refund Policy, and other expressly incorporated store policies, constitute the applicable agreement between users and the operating entity of Gossurel concerning access to and use of our website.

These documents supersede previous communications or representations relating to the same subject matter, except where otherwise required by applicable law.

We may revise these Terms when necessary to reflect changes in our operations, services, or legal obligations. Updated versions will be published on our website and will take effect in accordance with applicable requirements.

16. Company & Contact Information

If you have any questions about these Terms of Use or require assistance regarding our website and services, please contact our customer support team:

  • Brand Name: Gossurel
  • Operating Company: HUANGBINBINMR INC
  • Registered Business Address: 574 Grant St 
    Denver CO 80203
    US
  • Customer Support Email: support@gossurel.com
  • Customer Service Phone: +1 917-228-4647